Low Budget Movers

 I am just writing to commend Billy and Reuben on their move on this past Wednesday. I am very particular and it takes a lot to get a perfect anything from me but with all sincerity I can say that I wish I could give them 10 stars. They were so professional and courteous I was amazed. Moving was a stressful enough situation but those two went above and beyond what I was expecting. My first moves around Arizona (I was moving from out of state) were horrible with the movers showing up 3-4 hours late with no explanation and a list of things that they were and were not going to do. They were even careless with furniture and damaged several expensive marble and glass pieces. Needless to say I was gun shy this time around. I knew I needed professional movers but I had friends on speed dial ready just in case the movers “showed out”. THANK YOU for having such great employees. Not once did I have to call my friends for help and when they checked up on me over the course of the day they were shocked that 3.5 hours later, not only was I moved out of the 1st apt but into the second. And with NO damage to my furniture this time around. They put everything exactly where I needed it (even if it meant in the storage room) so I would not have to lift it later. I could not say enough about how great these guys were that my friends are requesting their information for upcoming moves that they are thinking about. I truly just can't say thank you enough times.

Service cost: $280

This company would receive negative stars from me if it were possible. Since the Owner has not responded to me I am only left to submit this review hoping another single mom doesn't get taken advantage of.

Not only did Brian at Low Budget movers cancel on me not once, but twice in 2-days. And not sure I would have even been a customer if I hadn't contacted them with the no show and the no call to follow up.

I feel I was the most patient of patient when it comes to a customer and went above and beyond for this company, which actually should have been the other way around, I was the customer. I was flexible in my move and believe that allowed me to be taken advantage of in the end. As you are well aware the first scheduled move for Monday, May 28th on this date I was left me stranded with no movers even contacting me to inform me they wouldn't be here. With no call it lead me to contacting Brian, the owner twice that evening feeling awful I was bugging him on the holiday. Then again I was the customer not even being contacted, why should I have felt bad. I had no choice due to the time that evening, but to reschedule for the next day, Monday, May 29th. Then yet again the same thing occurs the only difference is I was forced to take off work and miss when I didn't need to since no one showed up yet again. Unbelievable, I was shocked. Cancelled on or no show twice is absolutely unacceptable. Yet again I was very accommodating and understanding. I was then scheduled for first thing the following morning 7-9 am arrival time and advised me that you would go ahead and give me $99 discount for the inconvenience, and 3 movers would be there bright and early to take care of my 2-bedroom move. Very simple, as I had moved all my personal items, everything, the only thing I had was furniture 2-bedrooms, living area, dining table and patio set. That's it very simple and only furniture no boxes or personal goods whatsoever. The truck and only 2-movers arrived at 8:15 am. Feeling great that this would be knocked out in 2-hours at the most possibly 3 and I could get to work. However, 6-hours later that was absolutely ridiculous. I had the slowest movers who had no care in the world. Not only did I miss another day of work but was out an additional 3-hours of my time that wasn't necessary and was completely unacceptable. Then my youngest son goes to bed and low and behold it comes crashing down. Low Budget movers put the bed back together, and broke the side frame. Then proceeded to place the mattress on the bed and leave as if nothing occurred. I am very lucky the bed didn't fall or hurt my son as it is a heavy frame and he is very small. That was the icing on the cake. Yes, the movers were pleasant and nice but over all I am very, very unsatisfied. There is no way the move should have taken more than 3-hours with what little I had to move and to come away with a day and 1/2 of loss wages and a broken bed from from your company is very concerning.

I was looking to the Owner to himself in my place. What would you do if the situation was reversed you were the customer, meaning you were cancelled on twice, no showed without even a call from the company for an update forced to call on your own (awful customer service), then the move was far to long (double) and they left you with damaged furniture. If this was you how would you like the situation.

I originally went with this company due to the YELP review and now I hope I can only help someone not make the same mistake. I only wanted the company to make it right but with no response forced to submit this.

Move size: 2 Bedroom Home Service cost: $650

WORST MOVING COMPANY EVER. quoted me 3 to 4 hours @ $99 per- instead 1 mover was sick and spent at least 20 min out of each hour in my bathroom all day then billed me for 9 hours - they broke several antique/or expense pieces of furniture, left things behind, tried to get me to go to the bank to get cash for them. He screamed at me in front of a witness that they will never move anyone in Scottsdale again because I wouldn't sign that I was satisfied with their job. I called to report to the owner and instructed by Corey to file a claim, they never responded to my lawyer and now I'm taking them to Small Claims court for the $2300 they owe me for damages and partial hour refund and reported to AZ Atty General. Brian ignores every summons sent to them & never called me back. Check all reviews carefully, they're disgustingly awful.

Move size: 1 Bedroom Home Service cost: $1100

Low budget movers drastically underestimated the time and money it took for our move. They promised to send their largest truck but then said it was out of service. It then required two trips. They did agree to forgo the charge for the additional travel time. The move ended up costing me almost double what I budgeted.

The movers themselves were great guys. Very cooperative and worked hard. However the attitude of the company was unacceptable. When I complained about how severely they underestimated the time and cost for the move they finally offered to take 10% off. When I called to settle they then said that it would only be 10% off the second day's service. This one day move took two days. I was told it would take 5 to 6 hrs. It took 10 hrs plus another hour or so of additional travel time. When I pressed that they said they would give 10% off and that should be for the entire move.. not just for the additional time on the second day that should never have happened they basically told me to go sue them. They said they always win. What does that tell you. They must have been sued many times however the fine print of their contracts protects them IMO.

I would strongly recommend to not hire this company. Get a reputable company that sends someone out to provide a free estimate and will stand behind it.

Move size: 4 Bedroom Home Service cost: $1100

Worst experience ever! They dropped my tv, broke an antique hutch, ripped a hole in a love seat. They started out taking responsibility for the damage, then when they found out how much it was all going to cost to repair they decided to become [EDIT]. Brian yelled at me and hung up on our phone conversation. I contacted BBB and Brian lied to the BBB, so the case was dropped, very disappointed with the BBB also. Brian had his guys pick up my damaged items and was going to give me substitutes
items in their place. How is a gross, filthy tv going to replace my tv that was dropped? How is a different couch going to replace the nice couch that I had? How is a completely different hutch going to replace my deceased mother's hutch? Brian can't seem to understand this! They threw my couch away, so I have no couch, my tv is still broken and when my hutch was returned to me it had ADDITIONAL glass broken on it! Brian denied that it was broken by them moving it. DO NOT USE THIS COMPANY!! I was told that the paperwork I was signing was to deny the additional insurance if the moving truck was in an accident during the move and my items were damaged. We were only moving 4 miles, they weren't in an accident. The items were damaged due to their negligence.

Move size: 4 Bedroom Home Service cost: $800

First thing out of drivers mouth this maybe more then 3 hours. Keep in mind he did not see the whole first floor apt of 1190 sq feet with all bo already packed and labeled and well organized. take down of of master bed was very easy and guest bed was even simpler. They started off and then moved at a snails pace one guy stopping to talk about is mom and helping her move etc. The lead guy with no personalty just took one thing at a time like a light weight lamp when there were two and both could have been carried. This was a first floor condo . The move was 7 miles to another first floor easy run apt and garage. An unload is always quicker then a load we have moved 12 times in our lives and have a lot of experience. They were stalling so much we told them to don't put the beds together I will have my son in law do it. It took my son in law 9 minutes to put the bed together in our master and 6 minutes to put the guest room bed together. This was a game for these two movers don't use these people.

Move size: 2 Bedroom Home Service cost: $433

Bad experience!  We decided to hire Low Budget Movers to make things less stressful. The movers we got were quite inefficient in terms of disassembling and assembling furniture.  In this way, a process that was supposed to take 5 hours per their estimate, took 12 hours due to their inefficiency (you’re paying per hour).  The movers fiddled and fiddled (while on the clock) with our $800 crib until they broke it, rendering it useless.  We were promised we would get a call to fix it or replace it, but it never happened (over a week now giving us the runaround).  Finally, when we objected to the price and requested a discount at the end of the day due to our experience, they threatened to take our property as payment .  It could be that we were just unlucky but Watch Out!

Move size: 4 Bedroom Home Service cost: $1200

Don't use this company for long haul moves!! They are terrible. They moved my home contents and damaged several pieces of furniture with scratches / bruises - this is an obvious result of not knowing how to pack a truck effectively. They crushed multiple boxes - I haven't even opened them yet as I am too disgusted with the whole situation. They were late by over 24 hours in arriving to my home - I was in contact with the driver several times and EVERY time he was unable to provide a REASONABLY accurate estimate of when they would arrive. The driver was texting me in the middle of the night giving me updates that were totally inaccurate / useless - I don't need to know that he is stopping for gas, over slept because he was tired and needed to wash up after a long drive - what the heck is that about?? After a while, I just stopped believing him and just waited for them to arrive. After they delivered the contents of my home to the destination, the driver was getting belligerent with me on what was damaged and chalked it up to "that is what happens when you move". How about - that is what happens when you hire incompetent movers that don't know how to pack a truck for long haul? While the price was right, the experience was terrible! Don't use this company, not worth your belongings getting damaged or missing.

Move size: 1 Bedroom Home Service cost: $2000

I'm probably going to struggle to articulate just how pleased I am with the service received from Ricky and Brian at Low Budget Movers. I had a large, imported table that had to weigh well north of 500 lbs moved from one house to another. Those two did the job in 2 hours (estimate was 3) with no issues/damage. On top of that, they had me rolling with laughter a few times with their hilarious sense of humor. They clearly worked well together and just did an incredible job. Well done, guys. Well-freaking-done.

Move size: Partial Move Service cost: $200